The Still Human Analyser: FBAA NIC 2026

With AI, automation and technology changing the mortgage industry, the FBAA National Industry Conference 2026 asks what it means to remain STILL HUMAN. Peter Cole, the World's Biggest Fan of Mortgage Brokers, responds in the only way he knows how: by building the Still Human Analyser, a scientifically questionable machine designed to measure empathy, trust, judgement, problem solving and Broker Instinct.

After unveiling the Still Human Analyser, Peter Cole, the World's Biggest Fan of Mortgage Brokers, takes the machine to Aussie Home Loans Coffs Harbour for its first live broker test, measuring empathy, trust, judgement, problem solving and Broker Instinct as part of the lead-up to the FBAA National Industry Conference 2026.

With its first broker test complete, Peter Cole, the World's Biggest Fan of Mortgage Brokers, puts the Still Human Analyser's most senior subject yet in the chair: FBAA CEO Leo Gagic. The machine measures trust, relationships, broker advocacy and what it means to keep people at the centre of finance, before Leo hands Peter a challenge that sets up the final test at the FBAA National Industry Conference 2026 in Sydney.

The Still Human Analyser series reaches its finale at the FBAA National Industry Conference 2026.

After building the machine, testing a mortgage broker and then putting FBAA CEO Leo Gagic through the experiment, Peter Cole becomes the final test subject.

Joanna James reviews the extraordinary list of stunts Peter has undertaken as the World's Biggest Fan of Mortgage Brokers before the machine delivers its final verdict:

SELF-PROCLAIMED → VERIFIED WORLD'S BIGGEST FAN OF MORTGAGE BROKERS.

The four-part series uses humour to explore the FBAA's STILL HUMAN theme and the continuing importance of empathy, trust, judgement, relationships and human connection in mortgage broking.